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Your money back September 7, 2007

Posted by reverseengineer in Apple Inc., Business, iPhone, Steve Jobs.

If the Doodler had bought an iPhone, he would’ve been mightily bummed the other day when Apple dropped the prices by US$200 at the Apple iPod event. I have a gaggle of friends here who, encouraged by the recent emergence of easy unlocking techniques in our neighborhood, all bought iPhones in the past couple of weeks. I understand they have all taken to wearing baseball caps to hide all the hair they have torn out after Jobs’s announcement.

Well, they’d just be half-bummed now.

Due to the firestorm of complaints from recent customers, Jobs has relented. Steve today released an open letter on the Apple site that says, in part

… we have decided to offer every iPhone customer who purchased an iPhone from either Apple or AT&T, and who is not receiving a rebate or any other consideration, a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store. Details are still being worked out and will be posted on Apple’s website next week. Stay tuned.

Ok, that’s better’n nothin’.

Full text of the letter here.


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